I am a member of the Mariobet site with the username 05a***56. On 15/06/2025, I deposited ₺2,000 into my account. I entered the poker lobby and played poker at a five-player table with around 50 other players. After participating in games for a few hours, I earned ₺8,000. I then continued playing slot games and increased my balance to ₺40,000, at which point I submitted a withdrawal request. My withdrawal was not approved, and my balance was deleted. When I contacted live support, they told me that a transfer had taken place in the poker lobby and that my entire balance was wiped out. I asked to speak to an authorized representative, but they refused to connect me. Despite my insistence and talking to them for hours, they ended the chat saying my money would not be paid. This is nothing but deception and seizing the money of winners. If they don’t resolve this and pay me my money, I will contact the internationally recognized Curacao Gaming Authority, whose license they use, and request that necessary action be taken.
In your communication-verified membership: As a result of the infrastructure and betting company check: As a result of the infrastructure check dated 15-06-2025, it has been determined that you made a transfer in the Poker Lobby. 16.1. You are responsible for any liability, cost, expense (including legal fees), and possible expenses arising from a violation of the rules. 16.2. If you violate the terms of use, rights are reserved, however: 16.2.1. You will be notified using your contact information that your activity is against the rules and that you must stop, 16.2.2. your account will be frozen and you will be prevented from betting and playing games, 16.2.3. your account may be closed with or without prior notice. 9.1. Making secret agreements with third parties; - Using an advantage or influence that creates unfairness (generally known as cheating), exploiting a possible error, using software vulnerabilities or bugs, using automated players 4.4. Your account must be opened in your own name and with correct information. Each member can only have 1 account. Any other account you open on our site from the same IP address will be considered as multiple registrations. Accounts you open from the same IP address may be immediately closed by us and: 4.4.1. All transactions made from these accounts will be considered invalid; 4.4.2. All deposits and bets made will be canceled As the Mariobet family, we wish you a good day.
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