I Lost ₺8,000 from My Ultrabet Account and Got No Real Help from Customer Support

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Bünyami
July 19, 2025 8:33 pm
28

I’m writing this not just for myself but to warn others: ₺8,000 disappeared from my Ultrabet account, and I’ve received no proper explanation or support. I've been a member of this platform for about five years, and never have I felt more disappointed and betrayed.

On the day in question, I had been actively playing for five hours straight, and everything seemed fine—until suddenly, my entire balance vanished. The funds were transferred into Ultrabet’s own casino games without my consent. When I contacted customer support, they claimed my account was “compromised”, which makes no sense. If someone really had access to my account, why wait until I had exactly ₺8,000 before taking action? Why would someone target my account only at that specific moment?

I’ve already submitted a detailed complaint to Şikayetvar, but it was unfortunately flagged and not published. I even removed any potentially problematic phrases. Still, I want the public to know what happened here.

Ultrabet needs to take responsibility and immediately return my ₺8,000. I urge everyone to be cautious with platforms like this—once they gain your trust, they find a way to take your entire balance and then hide behind generic security excuses. I won’t stay silent. I want my money back.

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