I placed a $200 bet on a cricket match with 1xBet on April 20, choosing the winning team at displayed odds of 2.45. The team I backed won the match, so I should have received $490 in total. However, my bet was settled at odds of 1.45 instead, and I received only $290, which is a serious discrepancy compared to what I was expecting based on the odds shown when I placed the bet. On April 20, I contacted 1xBet customer support and explained that the bet had been settled at the wrong odds. They informed me that they would investigate the issue and recalculate my bet, but despite this promise, nothing has changed and the payout has not been corrected. My 1xBet account is registered with the email address koraykik***@gmail.com. I request that my bet from April 20 be reviewed again, the correct odds of 2.45 be applied, and the missing amount be added to my balance without any further delay. I also ask for a clear written explanation of how this mistake occurred so that similar issues do not happen again.
I placed a bet on 1xBet, a platform I trusted based on recommendations. The match I bet on ended as predicted with a 1-2 score, and according to the betting slip, I won. However, instead of crediting my winnings, the site unexpectedly refunded the bet without any valid explanation. This is completel...
On January 15, I deposited $155 into my 1xBet account for sports betting. Later, I was informed that this amount would be refunded. However, even after 75 days, the refund has still not been processed. When I contacted live support and customer service, I was repeatedly told to wait and assured tha...
I placed a 4-fold combo bet on 1xBet, and three out of four matches were settled correctly. However, the fourth leg of my bet was wrongly marked as lost even though the condition was fully met. The bet was: “One of the teams will be losing during the match but won’t lose the game – Yes – 3.15 odds.”...
I placed a bet on 1xBet for "Over 25.5 Throw-Ins" in a match, and based on both the live results and their own official statistics page, the final count was clearly 12-13—totaling 25. However, instead of acknowledging this, they marked the result as 11-13, falsely showing only 24 throw-ins, and unfa...
