1xBet Cricket Bet Settled Wrong Odds 2.45 Paid As 1.45

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Koray
May 02, 11:29 pm
2

I placed a $200 bet on a cricket match with 1xBet on April 20, choosing the winning team at displayed odds of 2.45. The team I backed won the match, so I should have received $490 in total. However, my bet was settled at odds of 1.45 instead, and I received only $290, which is a serious discrepancy compared to what I was expecting based on the odds shown when I placed the bet. On April 20, I contacted 1xBet customer support and explained that the bet had been settled at the wrong odds. They informed me that they would investigate the issue and recalculate my bet, but despite this promise, nothing has changed and the payout has not been corrected. My 1xBet account is registered with the email address koraykik***@gmail.com. I request that my bet from April 20 be reviewed again, the correct odds of 2.45 be applied, and the missing amount be added to my balance without any further delay. I also ask for a clear written explanation of how this mistake occurred so that similar issues do not happen again.

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