I deposited funds via bank transfer to participate in 1xBet’s Friday Bonus event. Although I received a notification confirming that the bonus had been added, the bonus balance never appeared in my account.
In addition, my cashback (loss bonus) was also not credited despite meeting all the stated requirements. I have been dealing with these issues for about a week, and this is not the first time I have faced such problems with 1xBet.
My customer ID is 9321596. I contacted customer support, provided all the necessary details, and explained the situation, but no effective solution was offered. I am based in Antalya, and I’m certain that I fully met all bonus conditions.
I am requesting that both my Friday bonus and cashback rewards be credited to my account in full and without further delay.
It’s been nearly a week since I applied for the loss bonus on 1xBet, but nothing has been credited to my account. I strictly followed all the terms of the campaign and submitted my application correctly. Despite that, my bonus still hasn’t been issued. During the three-day promotion period, I wagere...
I have been a loyal 1xBet member for about 10 years. On August 8, 2025, I deposited ₺1,000 into my account specifically to take advantage of the Friday Bonus Campaign. I carefully reviewed the promotion rules and fulfilled every single requirement, yet the promised bonus was never credited to my acc...
I am filing this complaint regarding an ongoing issue with promo points and extra games on my 1xBet account. Even though I have fully met the stated requirements, my bonuses have not been credited for the past two days. This is not the first time I have encountered such a problem, which makes the si...
Since October 10, 2025, I have deposited a total of approximately ₺25,000 on the 1xBet platform via bank transfer. Although I click on the “promo code” section each time to take advantage of the loss bonus promotion, I do not receive any code. I have faced this issue particularly with my last eight ...