I Face Missing Bonus Credits and Promo Points on 1xBet Despite Meeting Conditions

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Kadir
September 09, 2025 8:43 pm
1

I am filing this complaint regarding an ongoing issue with promo points and extra games on my 1xBet account. Even though I have fully met the stated requirements, my bonuses have not been credited for the past two days. This is not the first time I have encountered such a problem, which makes the situation even more frustrating.

During this process, I contacted 1xBet customer service, but no solution was provided and my grievance continues. My username is k* and my customer number is 7952**. I am currently accessing the platform from Tunceli, Turkey.

As a player who has invested both time and money, I demand that my bonus rights and promo points be credited without further delay and that my grievance be fully resolved. I am already at a loss, and I expect 1xBet to honor its own conditions and commitments instead of leaving customers waiting.

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