I am a registered 1xBet member with ID 253290351. On August 25, 2025, I requested a withdrawal of ₺100,000 from my 1xBet account to my QNB Finansbank account via bank transfer. Although the withdrawal request was marked as approved in the system, the funds have still not been credited to my bank account.
My account has no restrictions or warnings, and I have never experienced such a problem before. In fact, right before this withdrawal, I successfully deposited ₺50,000 via bank transfer without any issues.
After contacting 1xBet customer service, I was only told to “wait,” without any concrete solution or explanation. This lack of transparency is unacceptable, especially since I fulfilled all the required conditions for the withdrawal. The delay has caused me serious frustration and financial stress.
I demand that the pending ₺100,000 withdrawal be immediately transferred to my QNB Finansbank account without further delay. As a customer, I expect 1xBet to process withdrawals promptly and not leave users waiting indefinitely for their own money.
On August 24, 2025, at 07:02 AM, I submitted a ₺2,100 withdrawal request from my 1xBet account to my personal QNB Finansbank IBAN account. The money was immediately deducted from my 1xBet balance, yet hours later it still has not arrived in my bank account. There was no error message, no pending sta...
On August 26, 2025, at 21:18, I deposited ₺2,000 into my 1xBet account (User ID: 136621***7) using QNB Finansbank. I have the official receipt of the transaction, and the transfer was made from my own personal bank account. Despite this, the money has still not appeared in my 1xBet balance, even tho...
On August 26, 2025, I submitted a withdrawal request of ₺3000 from my 1xBet account using the bank transfer method. Despite the time that has passed, the money has still not been credited to my account. When I contacted customer support, I was told that my transaction was “in queue.” However, this ...
On July 27, 2025, I requested a ₺40,000 withdrawal from my 1xBet account via bank transfer to my QNB account. The request was marked as “approved” in ...
On August 12, 2025, at 00:49, I requested a ₺100,000 withdrawal from my 1xBet account to my Akbank account using the “Fast Bank Transfer” method. Even though the withdrawal amount was deducted from my balance, five days have passed and the money has not reached my bank account. I have contacted 1xB...