On July 27, 2025, I requested a ₺40,000 withdrawal from my 1xBet account via bank transfer to my QNB account. The request was marked as “approved” in the system, yet even after 8 full days, I have not received any payment in my bank account.
I followed all procedures correctly and even submitted screenshots of my bank statement to prove that the money never arrived. Despite this, the issue remains unresolved.
I contacted 1xBet support multiple times—via live chat, email, and callback requests. Every time, I only received scripted replies like “your request is under review” or “please be patient.” Not once did I receive a proper explanation, a timeline, or a concrete resolution.
This situation is unacceptable. My funds are being withheld with no valid reason. I’m demanding that 1xBet immediately transfer the ₺40,000 to my QNB account without further delay and end this financial stress they’ve caused. I expect a clear resolution now—not more vague responses.