Frustrated with Sahabet's Unresolved Withdrawal and Customer Service

Frustrated with Sahabet's Unresolved Withdrawal and Customer Service
Frustrated with Sahabet's Unresolved Withdrawal and Customer Service
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İsmail
September 25, 2023 7:35 am
29

I requested a 3000 TL withdrawal from the Sahabet website, but they informed me that because I had won a bonus, the transfer would not go through and no refund could be issued. They abruptly disconnected me from the chat while I was chatting with their live support. They ignored my threats to file a complaint and removed me from the chat. This experience both frustrated and concerned me. It's completely unjust to refuse a legitimate withdrawal based on bonus winnings. Customer service should be there to help and resolve issues, not to dismiss them. I'm not alone in having such problems, as I've found others online with similar complaints. To ensure a more transparent and fair user experience, Sahabet must improve its customer service and clarify its policies. Ignoring customer complaints and abruptly ending conversations only hurts the platform's reputation.

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