I am an Onwin user with the username “Sametc***00”. On 2 February, I requested a withdrawal of ₺200,000 via bank transfer. After this transaction, my withdrawal was cancelled and my entire balance was deleted from my account on the grounds that I allegedly violated the rules. Before this, I had deposited ₺50,000 and lost it, and then I received a ₺7,500 loss bonus. With this loss bonus, I played on the EGT provider and won ₺200,000. I then created a withdrawal request for this amount, but the withdrawal was cancelled and my balance was completely deleted. When I contacted live support about the issue, they told me that there was a “misunderstanding” between them and the EGT provider and that for this reason my balance had been cancelled and deleted. I have been playing on this site for years and in the past I have been able to withdraw when I won in a similar way. I have invested very high amounts in this site for a long time, and I find it unacceptable that as soon as I win a high amount, such an excuse is produced and my balance is deleted. If a platform treats a long‑time user like this, it means that the same situation can happen to many other users as well. I request that my deleted balance be immediately refunded to my account or, if this will not be done, at least the total amount I deposited into the site be returned to me. I also expect a clear and written explanation of which exact rule I allegedly violated, why the agreement problem with the EGT provider is being reflected onto me, and on what grounds my withdrawal and balance were cancelled.
Yesterday, I deposited a small amount into my Sahabet account and unfortunately lost it. Following that, I received a ₺2,000 loss bonus, and according to the site’s own rules, this bonus was supposed to be directly withdrawable. I submitted a withdrawal request for the ₺2,000 bonus, but shortly afte...
Today, I deposited ₺200 and requested a withdrawal of ₺1000 under the username E1855. Instead of the expected transfer to my Papara account, I was informed by live support that my withdrawal was canceled. Subsequently, I was wrongly accused of canceling the withdrawal myself and then losing the mone...
Hello, On the Onwin website, I have made multiple deposits, but I have not been successful in recovering any of them. Just the other day, I made a deposit of 7,000 and was fortunate enough to win 18,800 TL. After keeping me waiting for two hours after I requested a withdrawal, they closed my account...
I play on GrandPashaBet under the username m*. Out of my total winnings of ₺213,000, a balance of ₺93,170 was deleted from my account without any prior notice. I was then told I could only withdraw up to 80 times my initial deposit, even though I never received or used any bonus. After this, I was i...
My Superbet account (username: a**01, ID: 11201591) has been mishandled in an unacceptable way. I deposited ₺20,000 and played ₺1,500 worth of slots on the 20th. With the remaining ₺18,500, I placed two combination bets—both of which won. On the 23rd, I requested a withdrawal of ₺77,000 via Turbohav...
